Time: 4pm, September 26th
Place: Room 110, South Hall


                          User Experience Research
                            Prof. Martti Mantyla
                      Helsinki Institute of Technology

Abstract
This talk will illustrate our recent and ongoing work in the area of mobile
service design. We combine user-centred design methods with rapid service
prototyping and testing, aiming to study next-generation service concepts.
The "holy grail" of this research is to understand user experience: how
users *really* value a service.

Biography
Prof. Mantyla is a professor of Information Technology, now on leave 
directing the Helsinki Institute for Information Technology, a joint
institute of two Helsinki universities. His research areas cover mobile 
service design, product design research in general, and particularly design 
information management. He leads a research group that works in these areas.