GOMS and EPIC: Cognition as process
Readings (you need to be connected to a campus computer to access the ACM publications):
The GOMS family of user interface analysis techniques: Comparison and contrast, Bonnie John and David Kieras, ACM Transactions on Computer-Human Interaction, 3, 320-351 (1996).
An Overview of the EPIC Architecture for Cognition and Performance with Application to Human-Computer Interaction, David Kieras and David Meyer, CMU EPIC Tech Report TR-5/ONR-EPIC-5, 1995. Revised version appears in Human-Computer Interaction., 12, 391-438 (1997).
Recommended:
GLEAN: A Computer-Based Tool for Rapid GOMS Model Usability Evaluation of User Interface Designs, David Kieras, Scott Wood, Kasem Abotel and Anthony Hornof, Proceedings UIST-95.
Moderator: Dan Glaser